Privacy Policy

1. Overview

SIGNSTAR Visual Art & Signs (operating under Pricepride Marketing Inc., herein referred to as "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy details how we collect, use, store, and safeguard your data in compliance with the Canadian federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

2. Information We Collect

We collect information that you voluntarily provide to us when requesting a quote, subscribing to our newsletter, or contacting us. This includes:

• Full Name
• Business/Company Name
• Contact Details (Phone Number, Email Address)
• Location or City
• Project Description, Specifications, and Reference Images/Drawings

3. Purpose of Collection & Use

Your personal information is used solely for the following business purposes:

• Formulating accurate project estimates and design drafts.
• Operational communication regarding project scheduling, fabrication, and installation.
• Billing, invoicing, and tax calculation.
• Sending marketing newsletters, promotions, and updates (only with your explicit consent).

4. Retention of Information

To comply with requirements set by the Canada Revenue Agency (CRA) for financial audits and corporate record keeping, all personal information related to completed contracts is securely retained for a period of **7 years** following project completion.

5. Disclosure to Third Parties

We enforce strict confidentiality. We do not sell, trade, or share your personal information with external parties, with the following exceptions:

• **Logistics & Specialized Installers**: Minimized, necessary project details may be shared with trusted freight companies or specialized sub-contractors for site installation, under strict Non-Disclosure Agreements (NDAs).
• **Legal Mandate**: When required to do so by BC provincial or Canadian federal law.

6. Security and Safeguards

We implement industry-standard physical, electronic, and administrative security measures to protect your personal information against unauthorized access, loss, theft, alteration, or disclosure.

7. Contact Information

If you have any questions about this Privacy Policy, wish to access your personal data, or submit a request for corrections, please contact our Privacy Officer: